It's rare to find someone who has all the capabilities that Jarrod possesses and he has been an amazing team member in the nearly 10 years I've known him. Jarrod has very senior level skills across a wide spectrum of digital transformation including design, engineering, product, architecture, management, and delivery. He's a leader in every sense of the word and is a differentiator for any organization.

Kelly White Sr Director of Global Operations - World Wide Technology

Jarrod is an experienced UX leader with expertise in user research, frontend engineering, and product design. He has a strong grasp of business strategy and effectively coaches and communicates desired outcomes to clients while navigating organizational challenges. He is a confident communicator, takes prompt action to address organizational gaps, and leads by example. He has been instrumental in developing multiple UX service offerings, including organizing and implementing large-scale workshops and deliverables. By mentoring colleagues, delivery teams, and stakeholders on human-centered design innovation, he has helped clients achieve clear and measurable outcomes. Overall, Jarrod would be an invaluable asset to any organization, and I wholeheartedly endorse him.

Angie Haackenson Creative Director & Lead UX Designer - World Wide Technology

In my experience working with Jarrod, I witnessed his passion for gaining a deep understanding of customer journeys as well as for driving towards optimal experiences. Jarrod knows the right questions to ask users, how to ask those questions, as well as how to translate user feedback into actionable steps that enhance experiences. Jarrod is personable, an incredibly quick learner and he's consistently eager to contribute and add value. I am a fan of Jarrod's work and would recommend him to any organization seeking a leader to help create differentiating customer experiences.

Ted Toczylowski Lead IT Product Owner - eCommerce and Customer Experience - World Wide Technology

Jarrod is an extremely talented strategist and mentor. I had the pleasure of working side-by-side with him delivering value to clients as well as engaging with him as a mentor. Whether working with clients or mentoring internally, Jarrod brings deep curiosity and empathy to evaluating context, resources, and solution availability. I appreciated the time he took to understand complexities within systems of people and process, and applied suggestions to active project work with great success. As a mentor he consistently demonstrated thoughtfulness in his coaching and communicated process well, helping me not only evaluate project solutions but also helping me evaluate different career paths within UXC. Jarrod would be a great addition to any organization!

Shannon Boyle UX Consultant - World Wide Technology

Jarrod is an extremely talented logical mind who I can always rely on to give me well-reasoned solutions. He absolutely won't propose something he doesn't believe in. This kind of calculated personality makes him reliable and trustworthy, especially when tackling large, complex development and strategy issues.

Jarrod has won pitches with me. We have designed mobile apps together. We have presented digital strategy and architecture as a team. We've eaten cheeseburgers and chicken wings at the same table. I even borrowed his truck once to move a mattress.

I consider Jarrod to be on my list for the long-term. If he is available, I'd never hesitate to hire him for a gig, one-off, or whatever.

James Campbell Senior Director, Strategy Lead @ Salesforce

When it comes to web/web application development and site architecture, Jarrod is a solid guy to work with. He's handy with a sharpie and a whiteboard (planning), 1s and 0s (programming), and also in expediting even the most impossible client requests (the daily grind). He stayed up many a late night with our team last NYE on a pretty wicked project involving many moving parts (web app + Facebook + microsite + Times Square digital signage) and I'd trust him on other initiatives to have that same work ethic.

Brad Lucas Director of Marketing - Emerson

Jarrod is incredibly technically-minded and detail-oriented, both vital traits in a developer and digital architect. He excels at staying on task and seeing the job through completion. Most importantly, he doesn't check out midway through a project, takes great pride in not taking shortcuts, and consistently lays a firm foundation to ensure the project's future success.

Lee Essner Lead UX Designer - Switch